
Use this same scale for Reach, Purchase and Multiply:
Score | Simple Heading | Simple Heading |
|---|---|---|
0–39% | Accidental | This area depends mainly on chance, individual effort or customer initiative |
40–59% | Developing | Some useful practices exist, but they are not applied consistently |
60–79% | Designed | A clear and repeatable approach is operating |
80–100% | Compounding | This area is deliberate, consistent and continually improved |
Your three scores show how deliberately your business has developed each part of its Revenue Architecture.
Your lowest score is your starting point.
It represents the part of the customer journey where your business currently has the weakest structure.
Your lowest score does not mean the business is failing. It shows where your next improvement is likely to be most useful.
Your highest score is your current strength.
This is the part of your Revenue Architecture that is most developed. Protect it and use it to support the other two levers.
A high score does not mean the work is finished. It means this lever is currently more deliberately designed than the others.
The difference between your highest and lowest scores shows how balanced your Revenue Architecture is.